If for any reason you are not satisfied with the product you ordered, you can exercise your right to return it within fourteen (14) days from the date of receipt.
More specifically, the customer should contact us either by e-mail at firstname.lastname@example.org or by phone at (0030) 2108003374 (Monday - Friday 10.00 - 17.00) to be given instructions for returning the product.
THE RETURN ADDRESS IS:
ΑDAMON 42 Α - ΝΕΑ KIFISIA - PC 14563
RETURNS TERMS AND CONDITIONS
In order to return the products
- Must not be used, worn, washed, soiled, modified or damaged.
- The tabs that came with the product should be there, just as it was when you received it.
- Have a retail receipt or invoice.
- Have no other odors or aromas other than the natural odor of the products.
If the above conditions apply, CMANOLO is obliged to replace the product with any other product offered in the store or to make a refund. In case of higher value, the difference is returned to the customer.
Before each shipment, our company carries out a strict quality control, but in case you receive a defective product (ie you receive it with some defect that has not been caused by you) then CMANOLO will replace it with another one or will in refund in case it is out of stock.
CMANOLO is not responsible for any damage that may occur from normal wear, misuse and damage during fitting or removal of the labels.
YOU HAVE THE RIGHT TO REQUEST UP TO 2 CHANGES
- In case the return concerns size or color in the same product then the costs are covered by cmanolou. If you need a second change in the same order, the return and shipping costs of the products will be borne by you.
- In case of a defective product, the return and shipping costs are borne by cmanolo.
- In case for other/personal reasons and you want to change the productwith another garment, the return and re-shipping costs are borne by you.
- In case of refund, shipping costs for the intial and return shipments will be deducted from the refunded amount.
The refund will be made within 14 days to an account that you will indicate to us.